We accept orders only on the basis that you have read our and accepted our terms and conditions. You should confirm with your local drug regulatory authorities about herbal medicines before ordering.
 Delivery
Orders are usually dispatched next day if received before 1PM UTC (Coordinated Universal Time), except Sundays. Orders are sent by DHL, and are delivered within 6-9 days.
Delay in shipping:
Any delay in shipping will be notified to you by e-mail. We cannot anticipate delays due to custom clearance. Such delays will only be notified if shipment is delayed for over one week. If incorrect or defective merchandise is received, we will reship the merchandise.
Cancellation
You have the right to cancel your order for a full refund before the goods are dispatched by emailing us at and quoting your order number with the subject "order cancellation".
Refund
You have a right to return unopened/sealed Hair-friend combination treatment within 1 month, and have a refund.
- The packing should be returned to us.
- Sipping charges are non-refundable.
- A 10 % handling charges will be levied.
- The cost of the returning Hair-friend shall be your responsibility. Upon receipt of the returned goods to our business address, the calculated refund will be issued to the originating credit card holder.
Privacy
We are committed to protecting your privacy and will not pass your details on to third parties (unless in co-operation with Law Enforcement).
- We will not contact you by email without your consent.
- All information gathered from you is purely for the transaction of your order.
Copyright
The contents of this web site are protected by copyright. Its contents may be viewed or downloaded for private purposes but may not be used for commercial purposes in any medium without our permission.
Disclaimer
All our emails are virus checked using regularly updated software but it is your responsibility to check the e-mails for viruses.
We take great care to ensure this site is free from any errors but cannot be held liable for any errors or omissions beyond our reasonable control.
The web site is designed for information purposes only and is not engaged in rendering medical advice. We make no claims or offer guarantees for any web site linked to . Information on this web site may be those of the doctors who have written them on the base of their education and experiences.
The information provided should be examined by local doctors for every individual case. The web site developers and take no responsibility whatsoever of the consequences experienced by the patients who may use the information provided on this web site. Please note that we do not claim that each and every case will be cured, nor do we guarantee it. Our organization takes no responsibility for any presumed complications.
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